Michelle’s role at the Judiciary was to provide system support and management for the development and enhancement of the Attorney Information System (AIS). This system was developed to support a single attorney compliance cycle and enhance the practice of law in Maryland.
2007-2017 - Senior Financial Systems Project Manager – Revenue Collection Systems (RCS)/Jury Management
Michelle implemented the Maryland Judiciary – Jury Management System pilot in Cecil County providing a new set of streamlined business processes for the court and the public. This system was then selected and provided to other counties in Maryland. As a Senior Financial Systems Project Manager Michelle also implemented the cashiering and local accounting system replacement for all Circuit Courts and the District Court. This project provided Michelle with the opportunity to visit and deploy these systems and work with the Clerks at every Circuit Court and District Court location that accepts payments. She then worked to help implement the financial component of the new Maryland Electronic Court System (MDEC).
Michelle provided Project Management support to the legacy software solutions used to track Circuit Court business activities to include the issuing of Business Licenses and Marriage Licenses. She interacted with other project teams and JIS personnel for system integration and implementation planning, provided reporting and oversight and managed the development of a set of replacement applications needed to support the Circuit Courts in Maryland.
2005 – 2006 Project Manager
Served as the Manager of the Vision Software Development Project at the Aberdeen Test Center (ATC) at Aberdeen Proving Ground. She managed a software development team of 6 individuals with an annual budget of approximately $1M. She was responsible for client interaction with senior management regarding project deliverables through presentations, written reports and verbal communication. She identified and generated system requirements, tracking documentation and managed project-related staffing and asset procurement in conjunction with project needs. She brokered Information Assurance (DITSCAP) Approval for the project and completed ad hoc financial forecasts as requested. Michelle generated the Final Report, coordinated the return of all Government Furnished Equipment (GFE) and finalized all required deliverables as part of the closing activities of the project.
Served as Manager and Principal Investigator for the Software Architecture for Embedded Instrumentation (SAEI) contract sponsored by the Naval Undersea Warfare Center Division, Newport and the U.S. Army Aberdeen Test Center (ATC) at Aberdeen Proving Ground. She was responsible for the management of the development team to ensure it met its technical objectives. She served as the primary interface between NUWC personnel and the Project team. Michelle maintained all aspects of the Program Plan and generated other critical project management artifacts throughout the program.
2004 – 2005 Deputy Project Manager
Served as the Deputy Project Manager for the Underground Facilities Analysis Center (UFAC) Database analysis contract. This effort provided analytical support and staffing management of a team of analysts for the identification of underground structures. She managed and trained all incoming UFAC analysts on production standards and the GEMINI interface, as well as, supported the production and dissemination of tailored, all-source military intelligence for this effort.
Provided the GEMINI Program Office with over five years of requirements management and subject matter expertise on behalf of the Operation Support Group within the DIA Directorate for Analysis and Production. She recommended business process improvements to analytical methods and procedures to increase productivity and dissemination capabilities for Infrastructure analysis. Michelle was designated as the functional design team lead responsible for evaluating Portal initiatives for functional consistency, interoperability and requirements overlap. She also supervised and directed the Quality Assurance team responsible for build, integration, and regression testing towards a quarterly release schedule.
1999 – 2002 Analytical Representative
Fulfilled several roles as one of the founding members of the GEMINI Program Office. She assisted the Knowledge Management Division with all aspects of requirements management, functional design and analysis, contract documentation, evaluation, award, project monitoring, and resource allocation as it related to the GEMINI project. The DIA GEMINI Intelligence Portal program was designed to support Intelligence production and dissemination across the IC.
1996 – 1999 Intelligence Officer
Served as a Military Geographer responsible for regional analysis, research, and production within the Military Geography functional production area at DIA. Part of her duties included managing and directing all digital production efforts within the Operational Environment Analysis Division (OSJ-2), including the collection, validation, prioritization and tracking of production requirements. She was responsible for all procurement, development and management activities related to the development and maintenance of the OSJ-2 digital production environment. She provided guidance and supervision to multiple subcontractors acquired to develop user interfaces to streamline product development and dissemination capabilities.
Michelle was also designated as the OSJ-2 liaison to the U.S. Special Operations Command for Digital Production issues. During her years as an Intelligence Officer, she designed and implemented a geographic information system (GIS) interface to rapidly update time-sensitive intelligence data. This interface provided softcopy mapping and visualization to a static hardcopy process and is still in place today.
1994 – 1996 GIS Application Specialist II
Served as a Geographic Information System (GIS) Application Specialist developing products, analytical methodologies and applications related to geographic analysis in support of various commercial and local government market segments.This included the management of a 3-shift team working to convert paper Joint Operations Graphics (JOGs) to digital Vector Product Format (VPF) in support of a contract for the National Geospatial-Intelligence Agency (NGA), formerly the National Imagery and Mapping Agency (NIMA).